Frequently Asked Questions
Everything you need to know about shopping with Apex Chassis.
How long does shipping normally take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our dimensions for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Apex Chassis is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our tracking portal to monitor your delivery in real-time.